Job Application Form

Role: Telesales Executive

Roles and Responsibilities

  • To develop and maintain relationships with customers ensuring they are taking advantage of our full range of products available to them
  • Work closely with the direct team to achieve team targets
  • Reduce and maintain a reasonable level of churn on your portfolio by liaising with BDE’s and being aware of your customer's buying patterns
  • Utilise the POS range to ensure customers merchandising is right for their outlet and promoting the Pipers brand
  • To manage accounts from purchasing to payment, liaising with finance to ensure effective credit control procedures are in operation
  • Ensure ‘fact finding’ calls are in place to make sure that you keep abreast of customer developments and changes in the industry
  • To liaise with the Warehouse, Van Sales and Production teams to ensure customer expectations are met
  • To provide regular feedback to your line manager on performance and consumer trends.

Attributes and Skills

  • Ideally 2 years’ sales and customer service experience
  • Ability to use CRM systems and Microsoft office applications effectively
  • Excellent communication skills
  • Planning and organising
  • Attention to detail
  • Ability to work to deadlines and achieve targets
  • Self-motivated and good time management.

Job Application Form

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  • Crisps as they should taste.